Agreement between User and Cannabiva.com
Welcome to Cannabiva.com. The Cannabiva.com website (the “Site”) is comprised of various web pages operated by Biva Nutrition, LLC (“Biva Nutrition”).
The site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”).
Your use of Cannabiva.com constitutes your agreement to all such Terms.
Please read these terms carefully, and keep a copy of them for your reference.
Cannabiva.com is an E-Commerce Site.
Your Satisfaction Is Guaranteed!
At Cannabiva we pride ourselves on customer satisfaction and great service.
We want to ensure that you’re happy with your experience.
This is why we offer a 90-Day, No Questions Asked Satisfaction Guarantee.
By using Cannabiva.com and the Biva Nutrition, LLC. company website, you consent to the cancellation, return, and refund policies described below.
90 Day Satisfaction Guarantee
We want you to be happy with your purchase! If you are not satisfied for any reason you can return your item for a full refund. Just make sure to contact us within 90 days of your original purchase date.
We’ll guide you through the returns process (and we’ll be sure to keep it quick and easy!)
A refund claim request through our 60-Day Return Policy is limited to the purchase of a single item (e.g. tincture bottle, capsule bottle, or other single container).
Refunds can only be claimed once per customer/once per household in any one year period.
The purchase price of a single returned item or refund claim cannot exceed $225.
Cannabiva.com and Biva Nutrition, LLC. are not responsible for refunding shipping or freight fees for orders that were shipped with upgraded shipping services such as Priority Mail, Second Day Delivery, Overnight Express shipping or other paid shipping services.
Cannabiva.com and Biva Nutrition, LLC are not responsible for return shipping costs or packaging unless you’ve received a product or item as the result of a mistake caused by our company.
We make every effort to process, ship and deliver your selected items to your destination country. Due to varying laws and regulations outside of the United States Cannabiva.com and Biva Nutrition, LLC. are not responsible for packages that may be lost, seized or destroyed when shipped to your destination country.
When purchasing items from Cannabiva.com and Biva Nutrition, LLC. it is the responsibility of the purchasing party to ensure that your selected products can be delivered to your country in accordance with local regulations, laws and provisions.
Refunds and/or replacement of a lost, seized or destroyed package will be addressed on a case-by-case basis.
Cannabiva.com and Biva Nutrition, LLC. do not offer any guarantee that your package will be delivered to your country and you accept full responsibility, financial or otherwise, for items you request to be shipped outside of the United States of America.
Cancelling Your Order
Our order fulfillment team processes and ships orders throughout the day.
Please contact us about cancelling your order within one hour of it being placed.
If your order is in “processing” status we may still be able to place a hold on your order and cancel your shipment. If your order is able to be cancelled our customer support representatives will process a refund or replace your order with your preferred item(s) as you require.
If your package has already been shipped, you can still return it to us when it arrives. For orders shipped via the US Postal Service please write “Return to Sender” on the package and it will be returned to us.
In the instance of an order cancellation after the item(s) have already been shipped, your refund will be processed once your returned package is received by our order fulfillment team.
How to Request a Refund
We’ve made the returns process simple and stress-free. Please contact us if you’d like to return an item and we’ll provide you with instructions within one business day.
Direct Link to Biva Nutrition’s Cancellation/Refund Policy.
Visiting Cannabiva.com or sending emails to Biva Nutrition constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Biva Nutrition is not responsible for third party access to your account that results from theft or misappropriation of your account. Biva Nutrition and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.
Children Under Thirteen
Biva Nutrition does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use Cannabiva.com only with permission of a parent or guardian.
Links to Third Party Sites/Third Party Services
Cannabiva.com may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of Biva Nutrition and Biva Nutrition is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Biva Nutrition is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Biva Nutrition of the site or any association with its operators.
Certain services made available via Cannabiva.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the Cannabiva.com domain, you hereby acknowledge and consent that Biva Nutrition may share such information and data with any third party with whom Biva Nutrition has a contractual relationship to provide the requested product, service or functionality on behalf of Cannabiva.com users and customers.
No Unlawful or Prohibited Use/Intellectual Property
All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Biva Nutrition or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Biva Nutrition content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Biva Nutrition and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Biva Nutrition or our licensors except as expressly authorized by these Terms.
The Service is controlled, operated and administered by Biva Nutrition from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use Biva Nutrition Content accessed through Cannabiva.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
You agree to indemnify, defend and hold harmless Biva Nutrition, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Biva Nutrition reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Biva Nutrition in asserting any available defenses.
In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator’s award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney’s fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.
Class Action Waiver
Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH’S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and Biva Nutrition agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. Biva Nutrition, LLC AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.
Biva Nutrition, LLC AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. Biva Nutrition, LLC AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
Biva Nutrition reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Wyoming and you hereby consent to the exclusive jurisdiction and venue of courts in Wyoming in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and Biva Nutrition as a result of this agreement or use of the Site. Biva Nutrition’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Biva Nutrition’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Biva Nutrition with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Biva Nutrition with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Biva Nutrition with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.
Changes to Terms
Biva Nutrition reserves the right, in its sole discretion, to change the Terms under which Cannabiva.com is offered. The most current version of the Terms will supersede all previous versions. Biva Nutrition encourages you to periodically review the Terms to stay informed of our updates.
Biva Nutrition welcomes your questions or comments regarding the Terms:
Biva Nutrition, LLC
297 Kingsbury Grade, Suite 1183
Lake Tahoe (Stateline), NV 89449
Effective as of November 1, 2020