Shipping Information and Policies

All U.S.-based orders are processed and shipped within one (1) business day via your preferred shipping service.

Express Overnight and Second-Day orders will be shipped on the same business day if received before 12:00PM Pacific Time.

Important Delivery Carrier Policy Information: Our order fulfillment team will make every effort to process and fulfill your order within one (1) business day as described above. Due to new policies and regulations with US-based carriers there may be slight delays with system status updates and deliveries provided by your preferred shipping carrier.

Free Shipping (First Class Mail) Arrives in 4 - 10 Business Days
Priority Service Arrives In 3 - 5 Business Days
Second Day Air (UPS) Arrives In 2 Business Days
Express Overnight (UPS) Arrives Next Business Day

You will receive an email confirmation that your package has been shipped. This email will include your tracking information, allowing you to follow your package from our order fulfillment center to your front door.

International Orders

International orders are usually processed and shipped within two (2) business days via the shipping service you have selected during checkout.

Please note that regulations for the importation of CBD and hemp products outside of the United States vary by country.

We make every effort to process, ship and deliver your selected items to your destination country. Due to varying laws and regulations outside of the United States Cannabiva.com and Biva Nutrition, LLC. are not responsible for packages that may be lost, seized or destroyed when shipped to your destination country.

When purchasing items from Cannabiva.com and Biva Nutrition, LLC. it is the responsibility of the purchasing party to ensure that your selected products can be delivered to your country in accordance with local regulations, laws and provisions.

Refunds and/or replacement of a lost, seized or destroyed package will be addressed on a case-by-case basis.

Cannabiva.com and Biva Nutrition, LLC. do not offer any guarantee that your package will be delivered to your country and you accept full responsibility, financial or otherwise, for items you request to be shipped outside of the United States of America.

 

Allowed Countries List For International Orders

CBD and hemp extract products can be shipped to Australia, Canada, Costa Rica, Ireland, Israel, Italy, Mexico, New Zealand, United Kingdom. Customers from these countries will be able to choose shipping options on the Checkout.

 

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